Information We Collect

VILEBREQUIN may collect information you provide directly when you shop, create or use an account, contact us, complete a form, or subscribe to email updates.

• Contact details such as name, email address, billing address, and shipping address.
• Order details such as purchased items, size, color, quantity, order number, and transaction history.
• Account details such as login-related information and customer preferences, if an account is created.
• Customer service messages, including questions about orders, products, returns, exchanges, shipping, or account help.
• Website usage information such as pages viewed, browsing activity, device type, browser type, and general website interaction data.

How We Use Information

VILEBREQUIN uses customer information to operate the store, provide a clear shopping experience, respond to requests, and improve website performance.

• To process, confirm, fulfill, and manage orders.
• To provide order updates, customer support, return assistance, and exchange assistance.
• To respond to product questions, account help requests, and other customer messages.
• To help detect, prevent, or address fraud, misuse, security concerns, or technical issues.
• To improve website layout, functionality, product presentation, and customer experience.
• To send marketing emails if you subscribe or otherwise consent to receive them.

Order Processing

When you place an order with VILEBREQUIN, we use the information you provide to confirm your purchase, prepare your order, communicate about your order, and support related customer service needs.

This may include using your name, contact information, shipping information, billing information, order details, and customer support messages.

Payment Information

VILEBREQUIN accepts payment through PayPal, Stripe, and Credit Card. Payment information is processed through the selected payment processor and is used to authorize, complete, and manage payment transactions.

Please do not send full payment card details, passwords, or other sensitive payment information by email or through a contact form.

Cookies and Analytics

VILEBREQUIN uses cookies and analytics-related tracking to help the website function, understand how visitors interact with pages, improve the shopping experience, and support basic site performance measurement.

• Essential cookies may help the website remember cart activity, login status, and page functionality.
• Analytics cookies or similar technologies may help us understand website traffic, page performance, and visitor interactions.
• Preference cookies may help remember choices such as region, language, or display preferences where available.

You can manage cookies through your browser settings. Blocking some cookies may affect website features or shopping functionality.

Email Marketing

If you subscribe to VILEBREQUIN email marketing, we may use your email address to send updates about products, promotions, store news, and related messages.

You may unsubscribe from marketing emails by using the unsubscribe option included in the email or by contacting us at [email protected].

Service-related emails, such as order confirmations or support replies, may still be sent when needed to complete your request or manage your order.

Service Providers

VILEBREQUIN may share limited customer information with service providers that help operate the store and provide customer services. These providers may assist with website hosting, payment processing, order management, customer support, email delivery, analytics, fraud prevention, or similar store operations.

We share only the information reasonably needed for these providers to perform their services for VILEBREQUIN.

Data Security

VILEBREQUIN uses reasonable administrative, technical, and organizational measures designed to help protect customer information from unauthorized access, loss, misuse, or alteration.

No website, email system, payment process, or online storage method can be guaranteed to be completely secure. Customers should also take care to protect account access and avoid sharing sensitive information through unsecured channels.

Data Retention

VILEBREQUIN keeps customer information for as long as reasonably necessary to provide services, manage orders, respond to requests, maintain business records, meet operational needs, and support security or fraud-prevention purposes.

The retention period may vary depending on the type of information, the reason it was collected, and whether it is needed for ongoing customer support or store operations.

Customer Privacy Rights

Depending on where you live, you may have certain privacy rights related to your personal information. These may include the right to request access, correction, deletion, restriction, portability, or information about how your data is used.

To submit a privacy request, contact VILEBREQUIN at [email protected]. We may need to verify your identity before responding to a request.

Children’s Privacy

VILEBREQUIN does not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us so we can review the request and take appropriate steps.

International Users

If you visit or shop with VILEBREQUIN from outside the country where our website operations or service providers are located, your information may be processed or stored in locations outside your region.

By using the website or submitting information, you understand that your information may be handled according to this Privacy Policy and the operational needs of the store.

Policy Updates

VILEBREQUIN may update this Privacy Policy from time to time to reflect changes in store operations, website features, customer service practices, or privacy requirements.

When updates are made, the “Last updated” date near the top of this page will be revised. Please review this page periodically for the latest version.